T3

Where Your Customers Are

The marketplaces, local buyers, organizations, events, and directories to work for each kind of CNC shop, and what to do at each one.

How to use this page: Find your shop type below. Pick three places from the table to start with: one online, one local, and one in person. Work those for a month before adding more. Every platform has its own rules and fees, so read them before you list anything.

Places every shop should set up first

These apply to all four shop types. Do them before anything else.

PlaceWhat to do there
Google Business ProfileClaim or create your free profile. Add your service area (you can hide a home address), hours, phone, website, and at least ten photos of real work. Ask every happy customer for a review.
Facebook business pagePost your work, list your products, and turn on messaging. Most local customers will check here before they call.
Local Facebook groupsJoin your town's community, buy-and-sell, and small business groups. Follow each group's rules on business posts.
NextdoorCreate a free business page. Neighbors often ask "does anyone know someone who can make...?" Answer those posts when they fit your work.
Local chamber of commerceAsk about membership and events. Chambers connect you with local business owners who buy signs, gifts, awards, and parts.

Wood carving and signs (CNC router)

TypeWhereWhat to do there
Online marketplaceEtsyList your three best custom items, such as family name signs and cutting boards. Use clear photos and titles that say exactly what it is and that it can be personalized.
Online marketplaceAmazon HandmadeApply to sell if you have steady, repeatable products and can meet their shipping times. Start with one or two items.
Online marketplaceFacebook MarketplaceList ready-made pieces for local pickup, such as cornhole boards, porch signs, and wall art. Mention you also do custom orders.
Local buyersRealtors, builders, wedding venues, event plannersBring a sample and a short price list. Offer closing-gift signs, venue signs, and table numbers.
Local buyersRestaurants, breweries, churches, farms and ranchesOffer entrance signs, menu boards, ranch and gate signs, and donor or memorial plaques.
OrganizationsChurches, civic clubs, homeowner associationsOffer donor walls, entrance signs, and community signs. Ask who handles projects and when their board meets.
EventsCraft fairs, farmers markets, holiday markets, county fairsRent a booth with finished pieces for sale plus an order sheet for custom work. Bring a tablet or photo book of past jobs.
DirectoriesGoogle Business Profile, chamber member directoryKeep your listing current with new photos every month.

Laser engraving and etching

TypeWhereWhat to do there
Online marketplaceEtsyList personalized tumblers, cutting boards, ornaments, and gifts. Make it easy for buyers to type their names or text in the order.
Online marketplaceAmazon HandmadeConsider it for your most repeatable personalized items once you have a steady process.
Online marketplaceFacebook Marketplace and local Facebook groupsPost seasonal items ahead of holidays, graduations, and Mother's and Father's Day, with a clear order-by date.
Local buyersSports teams and booster clubsOffer team tumblers, awards, and banquet gifts. Contact them before the season starts and before end-of-season banquets.
Local buyersSchools and school districtsOffer awards, name plates, staff gifts, and spirit items. Ask the front office who orders awards and how purchasing works.
Local buyersInsurance agencies, banks, realtors, car dealersOffer branded client gifts and closing gifts. Drop off one sample with their logo engraved.
Local buyersBusinesses that give employee awardsOffer years-of-service plaques, safety awards, and name badges. Ask for the office manager or human resources.
OrganizationsCivic clubs, veterans groups, churches, alumni groupsOffer recognition plaques and event gifts. Ask to leave a price list for their next event.
EventsCraft fairs, holiday markets, school and sports eventsBring blanks and take orders on the spot. If you have a portable setup and the event allows it, live engraving draws a crowd.
DirectoriesGoogle Business Profile, chamber directory, NextdoorList "custom engraving," "awards," and "personalized gifts" in your services.

3D printing (filament)

TypeWhereWhat to do there
Online marketplaceEtsyList original designs you have the rights to sell, such as organizers, planters, gaming accessories, and custom name items. Do not sell copies of other people's designs or licensed characters without permission.
Online marketplaceFacebook Marketplace and local Facebook groupsOffer replacement parts and custom prints for local pickup. Post "I can print that" examples such as appliance knobs and clips.
Local buyersRepair shops, appliance and small engine repair, farm equipment ownersOffer to print plastic parts that are hard to find. Bring a sample of a replaced part.
Local buyersInventors, engineers, product startupsOffer prototypes and small test runs. Ask what file types they use and how fast they need turnaround.
Local buyersRetail shops, real estate offices, event plannersOffer display pieces, sign holders, cake toppers, and custom giveaways.
OrganizationsSchools, robotics teams, scouting groups, librariesOffer printed parts for projects and teams. Some may want a talk or demo.
OrganizationsMaker spacesJoin or visit. Members often need prints they can't do themselves, and other members may pass work to you.
EventsComic and gaming conventions, craft fairs, maker eventsSell finished items and hand out cards for custom work.
DirectoriesGoogle Business Profile, Nextdoor, chamber directoryList "3D printing," "replacement parts," and "prototypes" as services.

Machining (metal and plastic parts to a drawing)

TypeWhereWhat to do there
Online directoryThomasnetCreate a supplier listing with your capabilities, materials, machine list, tolerances you can hold, and certifications if you have them. Buyers search here for suppliers.
Online networkXometry's supplier networkApply to become a supplier. Read their requirements, pricing terms, and quality rules closely before you accept jobs.
Local buyersManufacturers and fabrication shopsAsk for the maintenance manager, purchasing, or engineering. Offer to quote one part, a fixture, or overflow work.
Local buyersOil and gas service companies, agriculture equipment dealers, repair shopsOffer repair and replacement parts and quick turnaround on broken parts. Leave a capability sheet.
Local buyersOther machine shopsOffer to take their overflow or the jobs that fit your machines. Many shops refer work they are too busy for.
OrganizationsLocal chamber of commerce, industry and trade associationsAttend meetings and member events. Tell people what you make, not just that you "do machining."
OrganizationsCareer tech and community college programsBuild relationships with instructors. They hear about local companies that need parts, and they know students you may hire later.
EventsIndustry trade shows and manufacturing exposWalk the show first before paying for a booth. Bring capability sheets and sample parts. Follow up within a week.
DirectoriesGoogle Business Profile, chamber directoryList "CNC machining," "prototype parts," and "repair parts," plus your materials.

What to bring and what to say

Bring every time

Walk-in script for a local business

"Hi, I'm [name] with [shop name], a local [sign / engraving / 3D print / machine] shop here in [town]. I'm not here to take up your time. I just wanted to drop off a sample and a price list. We make [product] for businesses like yours. Who would be the right person to leave this with?"

Message to a Facebook group admin

Hi [name], I run [shop name], a small local shop in [town]. I'd like to share some of my work in the group now and then. Are business posts allowed, and is there a certain day you'd like me to use? Thanks for running the group.

Email to a manufacturer or shop (machining)

Subject: Local machining support for [company name] Hi [name], I run [shop name], a machine shop in [town]. We make [one-off parts / prototypes / short runs / repair parts] in [materials], and we can work from your drawings or a sample part. Our equipment: [machine list] Typical turnaround: [X] days for [type of job] If you have a part that is late, hard to source, or too small a run for your usual supplier, I'd be glad to quote it. My capability sheet is attached. [Your name] [Shop name] | [phone] | [website]

Craft fair or event checklist

Read the rules before you sell. Marketplaces, networks, and events each have their own fees, policies, and requirements, and they change. Check the current terms on each platform yourself. Also check your local rules for sales tax and home-based business permits.
Keep a simple list of every place you have listed or visited, the date, and any orders that came from it. After a few months, put more time into the places that are sending you work and drop the ones that are not.
Want Annie's to do this for you? Annie's can set up and manage your Google Business Profile, marketplace listings, and directory profiles so you show up in more of these places.